Category Archives: Carpet Cleaning and Care

Tips for Choosing Your Carpet Cleaning Company from the IICRC

“Carpet cleaning companies have a major responsibility when a homeowner hires them. These technicians must be able to eliminate more than stains. They must be able to remove pet dander and other allergens and any organic debris that may cause microbial growth. Without the proper training and certification, these professionals will not have the best methods and equipment available to them. For this reason, consumers should only select technicians that are certified through a respected agency. The Institute of Inspection Cleaning and Restoration Certification, or IICRC, is the most reputable organization in the industry. Its certification process ensures the technician is able to provide effective service to any consumer.

The IICRC is focused on more than just carpet cleaning companies and also provides education for other technicians. If a homeowner needs carpet repair or needs to have fire or water damage fixed, they should consider hiring a professional who is certified in these areas through the IICRC. During the certification process, the technician will learn directly from an IICRC approved instructor and will have to pass a skills test. During the course, professionals learn the best methods for soil suspension, removal and extraction, as well as grooming and drying. Technicians will also be introduced to the best methods for using absorbent pads and compounds in addition to the best technologies for shampooing, steaming, and dry foaming.

Professionals that receive certification in this area can also pursue advanced designations in a certification track. After achieving journeyman or master status in carpet cleaning, fire and smoke restoration or water damage repair, these technicians are experts in their field. While this is helpful to technicians that want to improve their standing in the field, it is most beneficial to consumers who are able to hire talented professionals as a result.”

Information sourced from: http://www.iicrc.org/blog/cleaning-companies-092413.html

 

“Searching For Local Carpet Cleaners”

Prior to hiring local carpet cleaners there are a number of factors to consider. Thorough research and recommendations from previous customers can determine who is the most qualified to do the job. Carpeting is a significant investment in the structure and interior appearance of any home or business. As a result, it must be properly treated by frequent vacuuming and spot cleaning. Over time foot traffic, eating and even pets can leave a build-up of unwanted contaminants that is best removed by a certified technician that is knowledgeable and experienced in the process.

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is the non-profit body that oversees the instruction and training of professional technicians. The organization requires that individuals and companies wanting to obtain or preserve certification must attend subject related courses, perform on site training, and pass the necessary exams.

With so much competition in the industry, it is imperative that customers know what questions to ask prior to making a final selection. They should determine the type of estimate and agreement, the equipment utilized, and the services offered under each rate. Additionally, factors such as the company’s duration in the industry, training, methods used, and the license and insurance they carry must be determined. Locating the IICRC logo on a company’s website as well as testimonials and reviews from previous clientele will also present a clear picture of the quality of services they can be expected to render.

Online research along with prior customer reviews will help consumers discover the most qualified of the many local carpet cleaners in an area. Equipped with this information they will maximize their initial flooring investments and their carpets will look their very best!”

This information was sourced from: http://www.iicrc.org/blog/local-carpet-cleaners-102313.html

Hard Surface Cleaning

“In today’s home decor, hard surface flooring is playing an increasingly important role. Examples of popular flooring materials include stone, concrete, ceramic/clay, wood, resilient and specialty flooring. These materials appear to be easy to clean, maintain and restore, however, soils on hard surface flooring have a tendency to build up progressively, resulting in erosion. Sooner or later, it’s necessary to clean beyond routine dusting and damp mopping; that’s the time to call in a certified professional for help.

Certified technicians have the specialized training and experience it takes to select the proper cleaning chemicals, equipment, tools and materials in conjunction with the proper methodologies for maintaining or restoring hard surface flooring to its original beauty. Certified technicians can offer advice on how to clean and maintain the appearance of hard surface flooring and how to maximize your investment and extend flooring life.

xamples of popular flooring materials today include stone, concrete, ceramic/clay, wood, resilient and specialty flooring.

To protect and preserve the life and durability of your hard surface floors the cleantrust offers the following general guidelines for care:

  • Use Entry Mats. 80 percent to 90 percent of the soil found on floors is tracked in from outside.
  • Remove Dry Soil Often. Vacuuming is the most efficient method of dry soil removal.
  • Wet Clean Regularly. Use a neutral floor cleaner or one formulated for the floor surface you are cleaning. Note, when cleaning wood floors keep moisture to a minimum.
    • Identification is Key. There are six categories of hard surface floor covering: natural stone, concrete, ceramic/clay, wood, resilient and specialty. Within these categories are numerous classifications that require different cleaning methodologies. By knowing what the flooring material is, a proper floor maintenance program can be developed.
    • Use Walk off Mats. The number one enemy of flooring materials is soil because of the damage caused by eroding the surface of the floor, keeping it out is paramount to a successful program. Studies  indicate that five feet of walk off mat will reduce 33 percent of the soil  entering into a building, and 25 feet of walk off mat will reduce almost all of the soil entering a building.
    • Spot Mopping. Slip and falls are a significan challenge with hard surface maintenance. Spills should be removed as soon as they occur. When a spill occurs, cordon off the area with wet floor signs, placards, cones or tape, remove the spill with appropriate cleaning solution, wet mop, bucket and wringer and dry the floor completely with floor fan before leaving the area.
    • Daily/Routine Maintenance. Reducing or eliminating the soil that gets past the walk off mats on a daily or routine basis is the best way to reduce the damaging effects caused by erosion to the floor surface. This is accomplished with the dry service procedures (sweeping, dust mopping or microfiber cloth systems and vacuuming) followed by wet service procedures (spot, damp, and wet mopping) using the appropriate cleaning solutions in conjunction with mop buckets and wringers ,microfiber cloth systems or automatic scrubbing machines in large open areas.
    • Periodic and Restorative Maintenance. Professional floor maintenance technicians are the best choice for the periodic and restorative maintenance of hard surface flooring. Because of the number of categories and classifications of hard surface flooring available, mistakes can be made. A certified floor maintenance technician will know how to identify and provide the proper floor maintenance solutions.”

Information sourced from: http://www.iicrc.org/consumers/care/hard-surface-cleaning/

Carpet Color Repair

“Carpet receives the greater part of daily household abuse including pet stains, drink spills, food-stains, soil, sun-fade, bleach discolorations and a lot more. So before you chuck the old floor covering for a new one, consider an alternative that’s a lot easier on the pocket – professional color repair.

Carpet discolorations and stains can result from countless culprits such as acne medication, perfume, household bleach, insecticides, pet stains, coffee, plant foods, mustard furniture staining and more. Since the average “life” of a carpet is roughly 12 years, there’s bound to be some damage along the way. However, with the help of certified professionals, your aging carpet can gain extended life.

Certified color restoration technicians can perform for a variety of color repairs including those arising from:

  • Bleaching
  • Staining
  • Sun-fading
  • Pet stains and discoloration
  • Side-match correction
  • Traffic-related conditions, such as shading

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According to the American Pet Products Manufacturers Association, 63 percent of U.S. households have a dog, cat or both. “Accidents” on carpet require quick cleanup to remove bacteria and odor. The cleantrust recommends these tips to maintain a clean and healthful home.

  • Extract the moisture. Place an inch-thick layer of paper towels on the area and place a color-fast, absorbent towel on top to absorb moisture. Leave it in place overnight.
  • Seal the floor underneath. Repeated accidents can lead to deep odor penetration into underlying concrete or wood. Treat under floors before installing new carpet. Thoroughly clean, disinfect and seal concrete floors. With wood floors, cut out and replace wood rot. Disinfect the stained area and apply wood sealer.
  • Enlist a certified professional. Without specialized chemicals and extraction equipment, pet owners may not be able to completely remove animal soiling from carpet. To remove stubborn odor and stains, the cleantrust recommends hiring qualified professionals for deep extraction cleaning and specialty stain removal.”

Information Sourced from: http://www.iicrc.org/consumers/care/carpetcolor-repair/

Carpet Inspection

“Residential and commercial carpet inspections are required when there are misunderstandings or complaints about carpet performance.

An IICRC-certified inspection is required by most carpet mills/manufacturers, and may be requested by anyone who is in the “carpet value chain,” including the retailer, installation contractor, end-user or consumer. The inspector’s job is to collect forensic evidence about flooring problems and express his or her observations and conclusions about that evidence in a clear and concise report suitable for use in a court of law.

Questions regarding carpet performance generally fall into one or a combination of the following categories:

  • Manufacturing
  • Specification
  • Installation
  • Maintenance
  • Misunderstanding of inherent product characteristics

Not only do cleantrust inspectors understand inspection, but they are also required to have training and certification in carpet cleaning, stain and spot removal, repairs and installation.”

Information Sourced from: http://www.iicrc.org/consumers/care/carpet-inspection/

IICRC: Why Should A Technician Be Hired For Odor Removal?

“While some forms of odor removal can be done by a homeowner without any technical experience, professionals will be needed for more stubborn, unpleasant smells. The Institute of Inspection, Cleaning and Restoration Certification, or IICRC, is the agency in charge of certifying technicians skilled in this field. Through training supervised by IICRC approved instructors, these technicians possess the best methods and products available for handling this problem. Their advanced skills allow them to eliminate smells caused by fire, smoke, mold, and thorough pet soiling. While homeowners have some tools available to help control these issues, professional help is usually required to eliminate them completely.

According to a survey commissioned by the IICRC, more than 80 percent of homeowners state that how clean their floors are is a major factor in their family’s health. However, only 15 percent of homeowners have their carpets cleaned every year. Odor removal is a major component of preventing airborne contaminants from affecting the family’s health inside the home. Also, a lingering stench almost always comes from a source that is hazardous to people and pets. For these reasons, the problem should be treated as soon as it is noticed.

The best way for a homeowner to perform simple odor removal is with a readily accessible substance. Homeowners have been getting rid of foul smells with home remedies for decades. While these substances are easy to apply to the carpet and are effective for smaller jobs, they aren’t feasible for more extensive problems. Also, they don’t typically eliminate the cause of the scent but cover it up instead. This just masks the health hazard in the room and so it remains a threat.

Technicians trained in odor removal through an IICRC approved instructor are taught the four general principles of eliminating unpleasant smells. They first attempt to locate and destroy the source of the smell. In some cases, like during fire and smoke restoration, this may be too difficult to do before cleaning the area. Once the source is destroyed, the technician will thoroughly clean any surfaces or items that were affected by the source. While carpets are often a primary spot for odors to take root, furniture, clothing, and drywall may also take on the scent if they are exposed long enough. These surfaces must be cleaned to prevent the smell from coming back.

Technicians also have access to several odor removal products capable of penetrating surfaces to neutralize the unpleasant smell thoroughly. Every material has its own physical properties that determine which substances to use for effective odor elimination. Trained professionals can find the best product for each material, from carpet and fabric to wood and ceramic. Once the surface has been treated, trained technicians are able to seal the surface to trap what scent does remain. Foul smells are created by airborne particles that can be sealed away for good.

These professionals can handle odors caused by urine contamination, decomposition, mold, chemicals, and fire and smoke damage, among many other sources. Their expertise means they are prepared for any job, no matter the scope.”

Information Sourced from: http://www.iicrc.org/why-should-technician-hired-for-odor-removal-a-123.html

IICRC: Carpet Odor Removal

“Whether it’s the fault of a new pet who hasn’t been entirely housebroken, an old pet with failing health, or clumsy everyday spills, accidents that result in the need of carpet odor removal happen for a variety of reasons.  One of the rules for carpet odor removal is to act promptly, because once the stain has set in it will be harder to extract the visual and olfactory traces of it. An often overlooked cause of unpleasant odor is mildew that has resulted from the floor covering or the padding beneath it getting overly wet and staying damp. The growth of bacteria is a side effect of allowing a spill or accident to settle into the carpet fibers, but it is also something that can easily be prevented.

Some smells, like cigarette smoke, may not be pinned to a specific location on the floor covering. Sometimes scents linger long after the offending spot has been identified, soaped, blotted, rinsed and deodorized. A strong ammonia scent can overwhelm a room and lead people to search for the best method of carpet odor removal. A steam cleaning is usually the approach taken to combat lingering smells. Steam cleaning can result in a deeper cleansing than regular vacuuming or spot cleaning a spill and can be bought or rented for in home use. A steam cleaner uses water heated to the point of evaporation to penetrate the pile of the floor covering deeply.  The steam dislodges debris and dirt that are trapped in the fibers.  The steam itself is not enough to remove stains or odors though, and usually a cleaning solution is used in conjunction with the machine.

Baking soda and distilled white vinegar have been known to be useful additions to the stock of cleaning supplies used to tend to smells in the home. Allowing baking soda to sit prior to vacuuming can have a deodorizing effect.  When it comes to carpet odor removal, the do-it-yourself cleaning solutions pale in comparison to the work that can be done by a qualified professional service.  The most effective method of carpet odor removal is consulting a professional.  They have worked with all sorts of stains, textile materials, brands, and carpet constructions, and can put that knowledge to good use when determining the best method of treatment. Experts have the machines and experience to handle floor coverings that have been roughly and routinely used. Usually, their cleaning solutions are stronger than those that can be bought over the counter.  A spot that has been soiled repeatedly may have more than just dirty surface fibers, as the backing and the floor underneath may be contaminated too. A qualified professional knows how to take care of the entire problem.

Even floor coverings that are not marred by stains or emanating smells require some routine maintenance to keep them at their best for longer. Regular care and upkeep results in a longer life expectancy of the floor covering, and provides an overall cleaner indoor environment. Although a professional may employ the same method of treatment for removing scents, the steam cleaner, their training and previous hands-on involvement usually yields a more satisfactory and thorough job than a DIY approach.”

Information Sourced from: http://www.iicrc.org/carpet-odor-removal-t-4_11.html

Pet, Carpet, Home Odor Control

“Odor in homes and buildings arises from many sources that may include pet urine, disaster contaminates, moisture problems or just plain soil. Routine cleaning automatically removes the sources of general soiling odors.

Pet urine decontamination normally requires more specialized deodorizing techniques. To remove musty odor associated with moisture, ultimately it’s important to identify and correct the moisture (high humidity) intrusion problem. Odor associated with disaster contaminates (smoke, trauma events) requires highly specialized procedures and techniques.

Odor removal involves four general principles:

  1. Removing the source as possible
  2. Cleaning affected surfaces and materials
  3. Recreating the conditions of penetration with appropriate counteractants
  4. Sealing restorable surfaces as necessary

Certified professionals are trained and experienced in dealing with carpet-related odor. They have the detection tools, the specialized agents, the equipment and the experience necessary to deal with odors of all types and kinds.

Tips for a Fresh Home

 

A survey commissioned by the IICRC indicates that 81 percent of U.S. homeowners agree that the health of their family is directly related to the cleanliness of floors in the home. While a key component to improving air quality is eliminating carpet and rug odors, which in many cases requires regularly cleaning these surfaces, only 15 percent clean their carpet at least once a year.

According to the IICRC, the following four-step process is the best way to successfully remove odor from your carpet:

  1. Remove the source of the odor, as practical (absorb liquids, scoop solids)
  2. Thoroughly clean odor-affected surfaces and materials. Cleaning is basic to deodorizing
  3. Treat the odor source with an appropriate odor counteractant (sanitizer, disinfectant, enzyme)
  4. Seal restorable surfaces, such as subflooring, if practical

Many sources of odor, including pet urine and tobacco smoke, require specialized procedures and techniques and are best addressed by a certified professional.”

Information Sourced from: http://www.iicrc.org/consumers/care/odor-control/

IICRC Carpet Cleaning / Care Tips

New carpet can improve the appearance of any room, but how can carpet that is walked on every day continue looking new? To keep your carpet clean, it’s necessary to vacuum regularly with a strong, well-functioning and properly-filtered vacuum cleaner. Unfortunately, due to traffic, children, pets and normal wear, carpet fibers inevitably become soiled, and a dull appearance results. And no matter how much you vacuum, eventually you will need to call a professional carpet cleaner.

Regular professional cleaning using a cleantrust technician is as important to your carpet as having a trained mechanic perform routine tune-ups on your car. While your carpet may appear clean on the surface, periodic cleaning by a certified technician can remove what you can’t see and help your carpet retain its fresh, beautiful appearance.

“Cleaning Carpet Can Be a Dirty Business” “Not All Scum Is In the Carpet” “Don’t Let them Pull The Rug Out From Under You” “Clean Your Carpets Without Cleaning Out Your Wallet” “Don’t Get Taken To The Cleaners.”  These clever phrases have appeared recently in newspaper articles and televised news programs across the nation warning consumers about carpet cleaning scam operations. The media has related horror stories of trusting consumers who have responded to low-price carpet cleaning specials only to become victims of unethical cleaners who refuse to honor the advertised price, intimidate the consumers and do poor quality work.

Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. This does not mean that all carpet cleaners are rip-off artists. How do you know who is and who is not? The professional carpet cleaning industry has cited these scam activities as a major industry concern and is taking action to help eliminate unprofessional workmanship and unethical tactics. One of the leaders in this campaign is the IICRC, an international, non-profit organization that certifies cleaners who meet prescribed levels of technical proficiency and pledge to operate by a Code of Ethics.

To help educate consumers so they will not become victims of fraudulent practices within the cleaning industry, the IICRC has released a list of guidelines to consider when selecting a carpet cleaner.

  • Price – If an advertised price sounds too good to be true – it is! Often carpet cleaners advertise a low price just to get their foot in the door. Use common sense; a low price usually equates to low quality for any product or service. Legitimate business people have expenses they must cover, including license, taxes, insurance, employee wages, and benefits, and quality tools of the trade. A professional carpet cleaner who must cover all of these business expenses and make a profit to stay in the business cannot afford to drive to your house for $5.95, much less clean a room of carpet when there.
  • Quality – Never should the price of cleaning services be the sole criterion for selecting a carpet cleaner. A price that sounds high may not be a signal of a rip-off. In all professions, quality work deserves a quality price.
  • Truth in Advertising – Read the fine print in advertised specials to find out exactly what the price includes, and request a firm price in writing before the work begins.
  • Training – Professional cleaning firms require management and employees to engage in formal training in a variety of cleaning disciplines, and these educational efforts will be ongoing.  Consumers should ask about the formal training background of technicians who will be cleaning their carpet.
  • Certification – Professional firms require technicians who have certification from organizations like the cleantrust or through comparable franchise or independent training and testing organizations.
  • Experience – The years of experience a firm has, combined with formal training programs, contribute significantly to the experience and proficiency of its employees.
  • Knowledgeable – Professional firms employ and train technicians who have the ability to answer basic questions regarding carpet performance and maintenance, as well as spotting and cleaning.
  • References – Consumers should ask for references from previous customers, and they should consult friends and business acquaintances about the reputation of the cleaning firm they are considering. Do not hesitate to call the Chamber of Commerce and the Better Business Bureau.
  • Trade Associations – Professional cleaning firms are members of regional or national trade associations or other organizations that promote high ethical standards and continuing education. Look for trade association logos in advertising.
  • Credibility – Community involvement through the Chamber of Commerce and/or professional business, charitable or similar organizations will be undertaken by concerned, caring professionals. Look for logos indicating involvement in these organizations.
  • Method – Ask the cleaner which method of cleaning will be used and the advantages and disadvantages of this method compared to other methods.
  • Proof – Never hesitate to ask for proof. Ask to see the cleaner’s certification card, business license and insurance certificate.
  • No Pressure – Technicians must be courteous and willing to take the time to thoroughly explain the cleaning and to answer all questions. The consumer should never feel pressured.

There is no single criterion for selecting a carpet cleaning service. Several combined factors must be considered in the selection decision.

For many, spring is a rebirth of life and time to rejuvenate the home with a thorough cleaning. The IICRC reminds consumers that a quality cleaning regimen can be good for their health by enhancing the indoor air quality of the home.

A survey conducted by the IICRC found that more than eight out of 10 U.S. homeowners feel their family’s health is directly related to the cleanliness of floors in the home. The survey results, in conjunction with other similar findings, also discuss a long-standing misperception that carpet is the least effective type of flooring when it comes to minimizing conditions that aggravate allergies. In reality, the opposite is true. Scientific studies have shown carpet to be more effective in trapping allergens keeping them from becoming airborne inside the home. The key is proper cleaning.

The IICRC offers 10 tips for simple clean-up to improve indoor air quality:

  • Keep Walkway and Entries Clean – Start by keeping outside sidewalks, entry areas, porches and steps clean. Sweep, dust, vacuum or use a leaf blower to remove soil and debris from entries to eliminate tracking into the facility.
  • Use Mats to Trap Soil at Entries – Outside and interior mats to trap and contain particles and moisture should be placed at each entry. This not only extends the life of carpet, it greatly reduces the quantity of particles that enter and build up within traffic areas, eventually becoming airborne.
  • Clean Shoes at Entries – Studies conducted by professional engineers on carpet dust samples indicate that fine particles containing lead are reduced by cleaning or removing and leaving shoes at the entry.
  • Purchase and Use High Quality Vacuum Equipment – A quality, durable upright vacuum with brush agitation is a must. Price is not as important as quality. Check trade or consumer magazines and expect sales persons to provide technically accurate information. Also, check the Carpet and Rug Institute’s list of vacuums that qualify for the Green Label Program at www.carpet-rug.org.
  • Use High Efficiency Vacuum Filter Bag – Using high-efficiency double-lined vacuum filter bags can filter out 99 percent of particles down to one micron or less in size. Avoid cheap paper filter bags that remove particles down to seven microns only. Small particles that pass easily through paper filter bags are a major source of respiratory irritation, as well as household dust.
  • Vacuum Frequency – Consumers should increase the frequency of vacuuming to stop soil from sifting downward and becoming embedded in the carpet pile. Vacuuming should be done more slowly in entry areas where most particle soils accumulate. Vacuum slowly over traffic areas two or three times.
  • Heating ventilation and air conditioning (HVAC) Filters – Use quality pleated or reusable electrostatic filters for HVAC systems.  Reusable filters have acrylic rods that vibrate and create a static electricity that charges soil particles, thereby attracting them to the filter. Anticipate a cost of between $50 and $100 for quality filters. Reusable filters should be removed and flushed free of collected soils on a monthly basis.
  • Clean the Carpet – Professional hot water extraction cleaning lifts and suspends fine particles of soil. Then careful extraction flushes them from carpet fibers.
  • Clean Other Soft Surfaces – Clean upholstery, drapery, bedding and other fabric surfaces regularly; wash linens weekly to remove allergens.
  • Control Moisture and Humidity – Dust mites and mold are the two most common allergens present in higher humidity climates. Dust mite infestation can be eliminated if the relative humidity of a home/building, not just a particular area, is consistently maintained below 50 percent.

Carpet Maintenance and Carpet Care Tips

CARPET MAINTENANCE & CARPET CARE TIPS
A regular carpet maintenance program extends the life of the original appearance of your carpet. Today’s carpet fibers are designed to hide dirt and reflect light and have the ability to resist soiling and stains. However, the lack of apparent soiling does not eliminate the necessity of regular cleaning.†

CARPET MAINTENANCE

For ideal carpet maintenance, you will need to vacuum your heavy traffic areas, such as hallways, stairs, and exterior entryways at least twice a week. Vacuum less heavily used areas weekly. For best results, use a vacuum cleaner with a beater bar or rotating brush and with a strong enough air flow to penetrate to the carpet backing.

Carpet with thick loop pile construction, particularly wool and wool blend styles, may be sensitive to brushing or rubbing of the pile surface and may become fuzzy. For these products, and those styles with a combination thick or thin or cable yarn, a suction-only vacuum is recommended for the best carpet maintenance. If that is not available, use or a vacuum with an adjustable brush lifted away from the carpet so it does not agitate the pile. A vacuum with a beater bar or rotating brush can be tested for excessive fuzzing in an inconspicuous location before regular use.

Carpet One Floor & Home® does not recommend a vacuum brand.There are brands that offer adjustable beater bars or even a feature to turn the beater bar off in some cases. The Carpet and Rug Institute(www.carpet-rug.org) also offers information and ratings of vacuums to provide the best new carpet care.

Most dry soil has razor-like edges that abrade carpet fibers, causing light to reflect differently and give carpet a dull appearance. Soil can damage the fibers permanently if allowed to remain in the pile.  A regular carpet maintenance program as well as proper carpet cleaning methods will keep your carpet beautiful for a long time.

CARPET CARE & CLEANING TIPS

No matter how often you vacuum, your carpet will still need heavy-duty cleaning from time to time. Professional carpet care and cleaning is required to maintain your Carpet One Floor & Home® warranty. We would be glad to advise you about which cleaning method is best for your particular carpet. Hot water extraction carpet care, either alone or in combination with cleaning, is required to maintain most warranties.* Some styles, however, must be cleaned in other ways.  Be sure to check with your Carpet One Floor & Home® retailer for the recommended cleaning method for your particular carpet. A trained carpet care professional should perform this service at least every 18-24 months to refresh the texture and rejuvenate the fibers in your carpet.† Have the cleaning professionals come to your home for a visual inspection, and obtain a written agreement before the work is started. You must retain your receipts for proof of maintenance service should a warranty claim arise.

When you and your carpet cleaning professional choose a cleaning method, fiber content is the most important concern. Most carpet today is constructed with synthetic fibers such as nylon, polyester, or olefin and may be cleaned with most cleaning methods. Natural fibers such as wool, cotton, silk, and sisal may require specialized care. Use a cleaning method recommended by the carpet manufacturer to maintain their warranty, and if you should have any questions or concerns about your new carpet care, just call your Carpet One Floor & Home® retailer.

† Courtesy of the Carpet and Rug Institute, Copyright 2006.
* If you purchased the Everguard® Stain Protection Plan with your carpet, contact the 3M Service Center (1-800-352-6789) for spot removal instructions prior to using the following spot removal methods.

Information sourced from: http://www.carpetone.com/FlooringInformation/CareMaintenance/Carpet.aspx.